SECTION 150:120-11-30. Informal resolution  


Latest version.
  •   The Executive Director or his or her designee will attempt to resolve any grievance or appeal informally by meeting with the parties in person or discussing the grievance with the parties by telephone. If the grievance is not resolved informally within fifteen (15) days from the receipt of the grievance or appeal, the Executive Director will proceed with the Hearing process.
[Source: Added at 23 Ok Reg 1205, eff 5-25-06; Amended at 31 Ok Reg 887, eff 9-12-14]