SECTION 165:35-19-1. Consumer records

(a)   The utility shall maintain such records of each consumer as may be necessary to reflect compliance with the Commission's rules, which shall be retained for the period prescribed in OAC 165:35-1-3.

(b)   Records referred to in subsection (a) of this Section, where applicable, shall show, but not be limited to:

(1)   KWH meter readings per billing period.

(2)   KWH consumption per billing period.

(3)   KW meter readings per billing period.

(4)   KW measured demand per billing period.

(5)   KW billing demand per billing period.

(6)   Total amount of bill per billing period.

(7)   Dates and amounts of payments by consumers.

(8)   Adjustments of bills.

(9)   In service performance meter and/or equipment test.

(10)   Complaints by name and account number in accordance with OAC 165:35-23-2(a) that such records be maintained in a matrix format with the type (or category) of complaint listed across the top and the consumer's name or account number listed down the left hand side. However, if the account number only is utilized, a cross reference with the consumer's name must also be readily available.

(c)   Consumers that utilize consumer submeters shall keep the following records pertaining to the parties affected by submetering:

(1)   KWH meter readings per billing period.

(2)   KWH consumption per billing period.

(3)   Total amount of bill per billing period.

(4)   Dates and amount of payments by parties.

(5)   On request of a party affected by the submetering, consumer shall furnish a clear and concise statement of the actual consumption of electric energy for said party for each billing period during the prior year.

[Source: Amended at 31 Ok Reg 1030, eff 9-12-14]