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Oklahoma Administrative Code (Last Updated: March 11, 2021) |
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TITLE 165. Corporation Commission |
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Chapter 5. Rules of Practice |
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Subchapter 23. Informal Resolution of Natural Gas Gathering Disputes |
SECTION 165:5-23-6. Helpline
Latest version.
- Prior to filing a Formal Complaint, parties complaining about natural gas gathering services may register such complaints with the Conservation Division using the Commission Gas Gathering Helpline. Conservation Division staff shall answer calls to the Helpline from 8:00 a.m. to 4:30 p.m. on all regular Commission business days. The Helpline shall record the information sought in OAC 165:5-23-3(a) of this Subchapter, shall instruct the caller that a Notice of Intent to Mediate containingthe same information must be filed to commence the informal dispute resolution procedure and that the Notice of Intent to Mediate and any attachments must be served by registered mail, facsimile or personal delivery on the Respondent, and shall inform the caller that there is no filing fee charged for a Notice of Intent to Mediate, but a $5.00 fee per participant will be charged for any informal dispute resolution procedure that is commenced. Any Complainant calling the Helpline will be referred to appropriate Conservation Division staff for further information. The Helpline shall neither record nor act upon any anonymous complaints under this subsection.