SECTION 165:55-23-11. Minimum service standards and Supported Services

(a)   The purpose of this Section is to create a uniform standard governing the minimum components of the Supported Services for all end-users of an ETC. Supported Services shall be offered by each ETC pursuant to OAC 165:55-23-15 and OAC 165:55-23-17.

(b)   If required by the FCC, each ETC shall make available to each end-user subscribing to its Supported Services within its designated service area voice telephony service with the following functionalities:

(1)   voice grade access to the public switched network or its functional equivalent;

(2)   minutes of use for local service provided at no additional charge to end-users;

(3)   access to the emergency services provided by local government or other public safety organizations;

(4)   toll limitation for qualifying low-income consumers.

(c)   In addition to the foregoing voice telephone functionalities applicable to all ETCs, wireless providers shall provide a level of voice service consistent with the minimum service standards detailed at 47 C.F.R. § 54.408(b)(3).

(d)   Any plan that is marketed as an unlimited plan that does not contain unlimited local voice minutes must be approved by the Director of the Public Utility Division. If the Director denies the requested unlimited plan, the ETC may seek approval of the plan by Commission Order, after notice and hearing.

[Source: Added at 21 Ok Reg 2101, eff 7-1-04; Amended at 22 Ok Reg 712, eff 7-1-05; Amended at 30 Ok Reg 1565, eff 7-11-13; Amended at 32 Ok Reg 828, eff 8-27-15; Amended at 34 Ok Reg 989, eff 9-11-17]