SECTION 165:55-23-23. Response to customer complaint inquiries

Latest version.

  An ETC shall respond to the Commission upon written or electronic inquiry from the Commission within the following time periods:
(1)   Inquiries regarding disconnection, suspension or termination of Supported Services - within one (1) business day of receipt of inquiry from the Commission.
(2)   Inquiries other than for disconnection, suspension or termination of Supported Services - within three (3) business days of receipt of inquiry from the Commission.

[Source: Added at 21 Ok Reg 2101, eff 7-1-04; Amended at 32 Ok Reg 828, eff 8-27-15]

                    
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