SECTION 165:65-11-14. Commission notification procedure for elderly and/or consumers with disabilities

(a)   At any time prior to disconnection of service, the notification procedure shall be available to those elderly and/or consumers with disabilities who have notified the utility in writing that they wish to be included in the following notification procedure:

(1)   For those who have registered with the utility as elderly and/or consumer with disabilities, the utility shall delay disconnection of service to the elderly and/or consumers with disabilities for five (5) additional business days upon request of the Commission's CSD.

(2)   Elderly and/or consumers with disabilities are those consumers who have notified the utility in writing that they:

(A)   Have a permanent impairment which substantially limits the disabled consumer's ability to pay for utility service; or

(B)   Are sixty-five (65) years of age or older.

(b)   The utility shall notify the consumer or other person responsible for the bill, during the initial application for service, annually thereafter, and at any time disconnection is imminent, of this additional notification procedure.

(c)   The utility may require verification of the consumer's qualifications.

[Source: Added at 12 Ok Reg 2167, eff 7-1-95; Amended at 16 Ok Reg 2380, eff 7-1-99; Amended at 20 Ok Reg 2322, eff 7-15-03; Amended at 31 Ok Reg 1091, eff 9-12-14; Amended at 36 Ok Reg 718, eff 7-25-19]