SECTION 165:65-9-2. Interruptions of service

  Each utility shall make reasonable efforts to avoid interruption of service. When an interruption occurs service shall be re-established as soon as possible.

(1)   Each utility shall keep a record of interruptions of service on its primary distribution system, including a statement of the time, duration and cause of each such interruption. The record shall be available to the Commission or its representative on request.

(2)   The log for each unattended substation shall show interruptions that require attention to restore service with the estimated time and duration of interruption.

(3)   Any planned interruption shall be made at a time that will not cause unreasonable inconvenience to consumers and shall be preceded by at least a two (2) day notice to consumers affected.

(4)   The utility is required to report cybersecurity or infrastructure security events that affect customers immediately to the PUD Director or designee.

[Source: Amended at 36 Ok Reg 718, eff 7-25-19]