SECTION 240:10-13-32. Telephone hearings

(a)   Telephone hearings will be set at the discretion of the Director or his/her designee. If a party is dissatisfied with the telephone hearing option, the party may request the Director or designee to assign the case for an in-person hearing.

(b)   A request for an in-person hearing must be received by the Director five (5) days prior to the scheduled date of the telephone hearing. The request must be in writing and include the claimant's name, and an explanation of the reasons for the request.

(c)   Request for in-person hearings will be considered based on the following:

(1)   Good cause shown, such as hearing impairment or language interpretation difficulties.

(2)   Geographic location of the parties.

(3)   Complexity of the issues.

(4)   Timely disposition of cases as required by federal law.

If the Director or designee agrees that the request is reasonable, the case will be rescheduled as an in-person hearing.

(d)   Parties must register prior to the scheduled time of the hearing. Registration may be completed on-line or by telephone. Third party administrators are required to register on-line and will not be accepted by telephone.

[Source: Amended at 10 Ok Reg 1981, eff 5-27-93; Amended at 15 Ok Reg 1496, eff 5-11-98; Amended at 16 Ok Reg 1178, eff 5-13-99; Amended at 31 Ok Reg 1239, eff 9-12-14]