SECTION 310:657-11-2. Grievance forms

Latest version.

A Plan shall provide a grievance form for any enrollee, employer, insurer, insured or provider who wishes to file a written grievance. The form shall include information about the grievance system to help the person in completing and filing the form. Nothing in OAC 310:657 prevents a Plan from using other methods, such as a toll-free telephone line, to correct problems before the employee files a written grievance.

[Source: Added at 12 Ok Reg 2977, eff 6-16-95 (emergency); Added at 13 Ok Reg 2127, eff 6-13-96; Amended at 14 Ok Reg 2264, eff 6-12-97; Amended at 23 Ok Reg 2404, eff 6-25-06]

                    
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