SECTION 325:65-1-47. Complaints pertaining to pari-mutuel operations

Latest version.

(a)   When a patron makes a complaint regarding the pari-mutuel department to an organization licensee, the organization licensee shall immediately issue a complaint report, setting out:
(1)   the name of the complainant;
(2)   the nature of the complaint;
(3)   the name of the persons, if any, against whom the complaint was made;
(4)   the date of the complaint;
(5)   the action taken or proposed to be taken, if any, by the organization licensee.
(b)   The organization licensee shall submit every complaint report to the Commission within forty-eight (48) hours after the complaint was made.

[Source: Added at 9 Ok Reg 3201, eff 6-30-92 (emergency); Added at 10 Ok Reg 3569, eff 7-12-93]

                    
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