Oklahoma Administrative Code (Last Updated: March 11, 2021) |
TITLE 340. Department of Human Services |
Chapter 105. Aging Services |
Subchapter 11. State Long-Term Care Ombudsman Program |
Part 37. STATEWIDE LONG-TERM CARE OMBUDSMAN PROGRAM |
SECTION 340:105-11-244. Reporting system
Latest version.
- (1) identify significant problems by establishing a statewide reporting system including the collection and analysis of quarterly reports from area ombudsman staff;(2) receive and analyze reports from all state agencies receiving complaints on, or conducting surveys or inspections of long-term care facilities, in order to identify significant problems;(3) develop administrative and legislative proposals to resolve significant problems of residents, as reflected in complaint investigation and other data;(4) provide information and recommendations to involved agencies on significant issues, after monitoring conditions of long-term care facilities through the area program and collection and analysis of data; and(5) compile information and annually prepare and disseminate a Long-Term Care Ombudsman Program annual report. The report contains data and findings regarding the types of problems experienced and complaints received by or on behalf of individuals residing in long-term care facilities, and provides policy, regulatory and legislative recommendations to resolve such problems and complaints and improve the quality of care and life in long-term care facilities.(b) Area ombudsman staff:(1) collect and compile data from volunteer monthly reports and from other required Ombudsman Program activities into quarterly reports, which are submitted to state ombudsman staff;(2) monitor conditions in certain facilities for informal reporting on a follow up basis to state ombudsman staff; and(3) respond to requests from state ombudsman staff for reports or updates on local conditions relating to specific issues being addressed statewide.