SECTION 340:40-1-4. Complaints  


Latest version.
  •   All complaints made by households or by others on behalf of households about application of program rules are handled in accordance with OAC 340:2-5 which outlines hearing procedures. Complaints received alleging program abuses are investigated by the Office of the Inspector General, Investigations Unit using procedures in OAC 340:2-7. Complaints alleging lack of adequate care of children by a child care provider are referred to the local licensing representative responsible for the facility in question.
[Source: Added at 17 Ok Reg 25, eff 10-1-99 (emergency); Added at 17 Ok Reg 1244, eff 6-1-00; Amended at 17 Ok Reg 3583, eff 10-1-00 (emergency); Amended at 18 Ok Reg 1236, eff 5-11-01]