Oklahoma Administrative Code (Last Updated: March 11, 2021) |
TITLE 429. Oklahoma Lottery Commission |
Chapter 10. Retailer Provisions |
SECTION 429:10-1-5. Acceptance and return of instant lottery tickets
Latest version.
- (a) All instant lottery tickets ordered by retailer and accepted from OLC or its authorized distributor are deemed to be purchased by retailer at the price established by OLC, less appropriate retailer commissions and/or OLC approved adjustments.(b) Retailers will accept only complete ticket orders and will not be allowed to accept a part of the ticket order delivered to them.(c) Retailers shall be responsible for lost, stolen, missing, damaged or destroyed active packs of instant tickets and will be charged the full price of the tickets minus any applicable commissions, unless the tickets are recovered by OLC. If a retailer notifies the OLC within 24 hours of any active pack of tickets becoming lost, stolen, missing, damaged or destroyed and files a police report, in instances when packs are stolen, and cooperates in the investigation by the OLC, the OLC may reduce the retailer's costs to $25.00 for each active pack.(d) Retailers are responsible for lost, stolen, missing, damaged or destroyed inactive instant tickets. If a retailer notifies the OLC within 24 hours of any inactive pack of tickets becoming lost, stolen, missing, damaged or destroyed and files a police report, in instances when packs are stolen, and cooperates with OLC in the investigation by OLC, the OLC may waive any retailer cost for each inactive pack.(e) The OLC will accept full inactive pack returns only as follows:(1) after the official notification to retailers announcing an end of game, retailers shall have six (6) weeks after the official end date to return all full and inactivated packs of tickets to a lottery representative; or,(2) within ten (10) days of termination, suspension, cancellation, revocation or non-renewal of the retailer's contract with the OLC.(f) The OLC will accept partial pack returns only as follows:(1) within six (6) weeks of the termination, suspension, cancellation, revocation or non-renewal of the retailer's contract with the OLC.(2) within the specific time frames established by OLC as a part of an official game ending procedure.(3) A maximum of four (4) breaks in ticket number sequence per pack will be allowed.(4) The tickets must be returned to a designated OLC representative.(g) The OLC will accept the return of all instant tickets damaged prior to delivery acceptance by the retailer. These tickets must be returned to a designated OLC representative within one week of receipt of the tickets. The OLC may, at their sole discretion, elect to accept the return of tickets damaged after delivery.(h) Retailers shall keep sufficient inventory to support all sales between a two week delivery cycle. Retailers who frequently require emergency or special orders may be assessed a delivery charge at the discretion of the OLC.