Oklahoma Administrative Code (Last Updated: March 11, 2021) |
TITLE 450. Department of Mental Health and Substance Abuse Services |
Chapter 18. Standards and Criteria for Substance Related and Addictive Disorder Treatment Services |
Subchapter 11. Consumer Rights |
SECTION 450:18-11-1. Consumer rights
Latest version.
- All treatment facilities shall comply with applicable rules in Title 450, Chapter 15. Consumer Rights. Those programs which are providing services within a correctional facility should detail the following due to circumstance:(1) The provider shall document provisions of 450:15-3-2 (a), (b), and (d).(2) The provider shall provide written grievance policy and procedure including time frames for the grievance process.(3) The provider shall describe the procedure used when the grievance is against a staff. This policy may refer to DOC mandated policy and procedure.(4) The provider shall describe the facility's responsibility for evaluation, review, and resolution should the allegation be substantiated.