SECTION 450:21-3-4. Participant rights and grievance policy  


Latest version.
  • (a)   All certified ADSAC institutions and organizations shall comply with applicable rules in Title 450, Chapter 15. Consumer Rights.
    (b)   Those programs which are providing services within a correctional facility should detail the following due to circumstance:
    (1)   The provider shall document provisions of 450:15-3-2 (a), (b) and (d);
    (2)   The provider shall provide written grievance policy and procedure including time frames for the grievance process;
    (3)   The provider shall describe the procedure used when the grievance is against a staff. This policy may refer to Department of Corrections mandated policy and procedure; and
    (4)   The provider shall describe the facility's responsibility for evaluation, review, and resolution should the allegation be substantiated. All certified ADSAC institutions, organizations and individuals shall comply with applicable rules in Title 450, Chapter 15, Consumer Rights. Those programs which are providing services within a correctional facility should detail the following due to circumstance:
    (A)   provide written grievance policy and procedure including time frames for the grievance process;
    (B)   describe the procedure used when the grievance is against a staff. This policy may refer to Department of Corrections mandated policy and procedure; and
    (C)   describe the facility's responsibility for evaluation, review, and resolution should the allegation be substantiated.
[Source: Added at 25 Ok Reg 1376, eff 7-1-08]